Return & Refund

(Applicable on orders placed on/after August 26th, 2010)

Easy 30 Day Return Policy!

You can return almost anything*, un-used within 30 days of receipt. International customers (out of India) will be requested to pay for return shipping. You can ask for exchange or refund for your ordered item(s). Tailor made or, custom designed items cannot be resold/restock, so they can only be returned for repairing/corrections and not for refund. In case of our error, we will pay both way shipping charges for you.

*represents the non-refundable items below.

*Non-Refundable Items (Due to No Re-Sell/ Re-Stock Value)

• Men’s Sherwanis, Men’s Reception Suits
• Tailor made item (stitched as per individual’s measurements/ specifications)
• Custom designed items (designed as per individual’s need & specifications)
• Used items/tempered item

Order Cancellation

• Normal orders can be cancelled within 24 hours for free. 10% cancellation charges after 24 hours.
• Priority orders cannot be cancelled. 50% cancellation charges at any time.

Ordering for a Celebration Date?

• If you are ordering for any specific date or, celebration, please mention your date clearly to remain eligible for cancellation (in case of late delivery).

How to Return an Item?

• Please obtain a RMA No. to return any item(s). Click here to obtain an RMA No.
• Returning parcel(s) without RMA No. cannot be tracked, resolved or, refunded.
• Please use a reliable courier service to return a parcel, which provide online tracking feature. Lost or damaged items while returning back will not be eligible for refund.